Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbour countries: Belgium, Bulgaria, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Lativa, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus, Austria

Dispatch shall not be made to the German Islands.

Dispatch shall not be made to the following foreign islands: Ceuta, El Hierro, Fuerteventura, Gran Canaria, La Gomera, Lanzarote, La Palma, Melilla, Azoren, Madeira, french overseas territories

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Flat shipping costs of 3,95€, free delivery from 250€ order value onwards.

Deliveries to foreign countries:

Flat shipping costs of 12,95€, free delivery from 250€ order value onwards.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 3 days, for deliveries abroad within 4 – 5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

–  Prepayment via transfer
–  Payment via SEPA direct debit (only for business customers and retailers)
–  Payment via PayPal
–  Payment by invoice  (only for business customers and retailers)

In case of deliveries to a foreign country, you have the following payment options:

–  Prepayment via transfer
–  Payment via SEPA direct debit (only for business customers and retailers)
–  Payment via PayPal
–  Payment by invoice (only for business customers and retailers)

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 10 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

Our bank account:

Mantle GmbH
IBAN DE44 7115 0000 0500 7312 60

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Top athletes trust Mantle

Share passion. Connect experience. Equip professionally. We are grateful to be in close contact with renowned athletes in order to live out our passion for climbing together. This is what enables us to develop innovative products and provide professional equipment for all climbers.

To our athletes