{"id":2372,"date":"2017-08-31T08:52:43","date_gmt":"2017-08-31T06:52:43","guid":{"rendered":"https:\/\/2017.mantle-climbing.com\/withdrawal\/"},"modified":"2026-06-18T08:25:45","modified_gmt":"2026-06-18T06:25:45","slug":"withdrawal","status":"publish","type":"page","link":"https:\/\/www.mantle-climbing.de\/en\/withdrawal\/","title":{"rendered":"Right of Withdrawal"},"content":{"rendered":"

Revocation right for consumers<\/strong>
\n(A \u2018consumer\u2019 is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)<\/p>\n

Instructions for revocation<\/strong><\/p>\n

Revocation right<\/strong>
\nYou have the right to revoke this contract within fourteen days without specifying any reasons.
\nThe revocation period is fourteen days with effect from the day,<\/p>\n

–\u00a0 on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this\/these product\/products is\/are delivered uniformly;<\/p>\n

–\u00a0 on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;<\/p>\n

To exercise your right of withdrawal, you must inform us (Mantle GmbH, Waldsiedelung 18, 82054 Sauerlach, phone number: 08104 448 12 43, fax number: 08104 \/ 61333, email address: info@mantle-climbing.de<\/b>) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not mandatory.<\/p>\n

You can also use the electronic withdrawal button provided on our website. If you make use of this option, we will send you a confirmation of receipt of such a withdrawal without delay (e.g. by email).<\/p>\n

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.<\/p>\n

Consequences of the revocation<\/strong><\/p>\n

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.<\/p>\n

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.<\/p>\n

You must return or transfer the products to us\u00a0or\u00a0M\u00fcnchener Str. 15a, 82054 Sauerlach\u00a0immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.<\/p>\n

You bear the direct costs for returning the products.<\/p>\n

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.<\/p>\n

Criteria for exclusion or expiry<\/strong><\/p>\n

The revocation right is not available for contracts<\/p>\n