{"id":2366,"date":"2017-08-31T08:50:31","date_gmt":"2017-08-31T06:50:31","guid":{"rendered":"https:\/\/2017.mantle-climbing.com\/agb\/"},"modified":"2025-08-28T10:59:50","modified_gmt":"2025-08-28T08:59:50","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.mantle-climbing.de\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h1>Standard Business Terms and customer information<\/h1>\n<h2>I. Standard business terms<\/h2>\n<p><strong>\u00a7 1<\/strong>\u00a0<strong>Basic provisions<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Mantle GmbH) via the www.mantle-climbing.de website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.<\/p>\n<p><strong>(2)<\/strong>\u00a0\u00a0A \u2018consumer\u2019 in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term \u2018businessman\u2019 refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his\/its independent professional or commercial activity.<\/p>\n<p><strong>\u00a7 2<\/strong>\u00a0<strong>Conclusion of the contract<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0The subject-matter of the contract is the selling of products\u00a0.<\/p>\n<p><strong>(2)<\/strong>\u00a0On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.<\/p>\n<p><strong>(3)<\/strong>\u00a0The purchase agreement takes place via the online shopping cart system as follows:<br \/>\nThe products\u00a0intended for purchase are moved to the &#8220;shopping cart&#8221;. You can select the shopping cart using the appropriate buttons on the navigation bar and make changes there at any time.<br \/>\nAfter calling up the \u201cCheckout\u201d page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page.<br \/>\nIf you used an instant payment system (e.g. PayPal \/ PayPal Express, Amazon-Payments, Postpay, Sofort) to receive payments, you will either be guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider.<br \/>\nIf you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order summary page in our online shop.<br \/>\nBefore the order is sent, you can re-check all the data, change it (which can also be done via the internet browser\u2019s \u2018back\u2019 function) or cancel the purchase transaction.<br \/>\nBy clicking the &#8220;Ordering with cost liability\u201d button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.<\/p>\n<p><strong>(4)<\/strong>\u00a0You are not bound by your enquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and binding offer (e.g. via e-mail), which you can accept within a period of 5 days.<\/p>\n<p><strong>(5)<\/strong>\u00a0The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.<\/p>\n<p><strong>\u00a7 3<\/strong>\u00a0<strong>Special agreements related to the offered payment methods<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0<strong>SEPA debit note (base and\/or corporate debit note)<\/strong><br \/>\nIf payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate.<br \/>\nThe debit note is collected within a period of\u00a0 3-5 days after the conclusion of the contract.<br \/>\nThe deadline for the sending of the pre-notification has been shortened to 5 days before the due date. You are obligated to ensure that the account in question possesses sufficient covering funds on the due date. If a return debit note comes into play on account of a situation in which you defaulted on your obligation, you have to pay the incidental bank charge.<\/p>\n<p><strong>\u00a7 4<\/strong>\u00a0<strong>Right of retention, reservation of proprietary rights<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.<\/p>\n<p><strong>(2)<\/strong>\u00a0The goods remain our property until the purchase price is paid in full.<\/p>\n<p><strong>(3)<\/strong>\u00a0If you are a businessman, the following conditions also apply:<\/p>\n<p>a) We retain ownership of the goods until all the claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred by way of security before ownership of the said goods changes hands.<\/p>\n<p>b) You can re-sell the goods within the framework of an orderly transaction. In this regard, you hereby cede all the claims amounting to the magnitude of the billing amount that accrue to you as a result of the re-selling operation to us, and we accept the cession. Furthermore, you are authorised to collect the claim in question. However, insofar as you do not discharge your payment obligations in an orderly fashion, we reserve the right to collect the claim ourselves.<\/p>\n<p>c) In a situation involving the combination and amalgamation of the goods subject to retention of title, we acquire co-ownership of the newly-formed item. This co-ownership corresponds to the ratio that exists between the invoice value of the goods subject to retention of title and the other processed items at the time of processing.<\/p>\n<p>d) If you make a request of this nature, we shall be obligated to release the securities that are due to us, to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.<\/p>\n<p><strong>\u00a7 5<\/strong>\u00a0<strong>Warranty<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0The statutory warranty rights are applicable.<\/p>\n<p><strong>(2)<\/strong>\u00a0As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty claims.<\/p>\n<p><strong>(3)<\/strong>\u00a0Insofar as you are a business, the following difference applies to the aforementioned warranty regulations:<\/p>\n<p><strong>a)<\/strong>\u00a0It is understood that the details provided by us and the product description provided by the manufacturer are the only things that represent the properties and condition of the product in question. Other advertisements, blurbs and statements issued by the manufacturer are not considered to be representative of the properties and condition of the said product.<\/p>\n<p><strong>b)<\/strong>\u00a0If the goods are found to be faulty, we shall reserve the right to repair the goods or deliver replacements.\u00a0If the defect is not removed, you can demand a reduction in the price or withdraw from the contract at your discretion. The defect removal is applicable after a failed second attempt, unless the circumstances prove otherwise, in particular due to the nature of the object and\/or defect or other conditions. In case of repair, we must not bear the additional costs, which arise from the transfer of the item to a place other than the place of fulfilment, as far as the transfer does not correspond to the intended use of the item.<\/p>\n<p><strong>c)<\/strong>\u00a0The warranty period amounts to a period of one year after delivery of the product.\u00a0The reduction in time-limit does not apply:<\/p>\n<p>&#8211; to damages culpably attributable to us arising from injury to life, limb or health and for other damages caused by wilful intent or gross negligence;<br \/>\n&#8211; insofar as we have wilfully concealed the defect or accepted a warranty for the quality of the goods;<br \/>\n&#8211; to goods which are used for a building in accordance with their normal use instructions and whose defects were caused by this;<br \/>\n&#8211; for statutory recourse claims, which you have against us in connection with warranty rights.<\/p>\n<p><strong>\u00a7 6<\/strong>\u00a0<strong>Choice of law<\/strong><\/p>\n<p><strong>(1)<\/strong>\u00a0German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer\u2019s usual place of residence is located (benefit-of-the-doubt principle).<\/p>\n<p><strong>(2)<\/strong>\u00a0The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.<\/p>\n<p>_______________________________________________________________________________________<\/p>\n<h2>II. Customer information<\/h2>\n<p><strong>1.\u00a0<\/strong><strong>Identity of the seller<\/strong><\/p>\n<p>Mantle GmbH<br \/>\nWaldsiedelung 18<br \/>\n82054 Sauerlach<br \/>\nGermany<br \/>\nTelephone: 08104\u00a0 448 12 43<br \/>\nE-Mail:\u00a0info@mantle-climbing.de<\/p>\n<p><strong>2.\u00a0<\/strong><strong>Information regarding the conclusion of the contract<\/strong><\/p>\n<p>The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations &#8220;conclusion of the contract&#8221; in our standard business terms (part I.).<\/p>\n<p><strong>3.\u00a0<\/strong><strong>Contractual language, saving the text of the contract<\/strong><\/p>\n<p>3.1\u00a0Contract language shall be English.<\/p>\n<p>3.2\u00a0The complete text of the contract is not saved with us. Before the order is sent,\u00a0via the online &#8211; shopping cart system\u00a0the contract data can be printed out or electronically saved using the browser\u2019s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.<\/p>\n<p>3.3\u00a0You will be sent all contractual information within the framework of a binding offer in written form, via E-mail for example, for quotation requests outside of the online shopping basket system, which can be printed out or saved electronically in a secure manner.<\/p>\n<p><strong>4.\u00a0<\/strong><strong>Main features of the product or service<\/strong><\/p>\n<p>The key features of the goods and\/or services can be found in the respective quote.<\/p>\n<p><strong>5.\u00a0<\/strong><strong>Prices and payment arrangements<\/strong><\/p>\n<p>5.1\u00a0The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.<\/p>\n<p>5.2\u00a0The dispatch costs that are incurred are not included in the purchase price.\u00a0They can be viewed by clicking the appropriate button on our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by you, insofar as free delivery is not confirmed.<\/p>\n<p>5.3\u00a0The payment methods that are available to you are\u00a0shown by clicking the appropriate button on our website or are disclosed in the respective quote.<\/p>\n<p>5.4\u00a0Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.<\/p>\n<p><strong>6.\u00a0<\/strong><strong>Delivery conditions<\/strong><\/p>\n<p>6.1\u00a0The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.<\/p>\n<p>6.2\u00a0If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.<\/p>\n<p>If you are a businessman, the delivery and shipping operations take place at your own risk.<\/p>\n<p><strong>7.\u00a0<\/strong><strong>Statutory warranty right<\/strong><\/p>\n<p>Liability for defects is governed by the \u201cWarranty\u201d provisions in our General Terms and Conditions of Business (Part I).<\/p>\n<p>These SBTs and customer details were created by the lawyers specialising in IT law who work for the H\u00e4ndlerbund, and are constantly checked for legal conformity. H\u00e4ndlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website:\u00a0<a href=\"https:\/\/www.haendlerbund.de\/agb-service.\" target=\"_blank\" rel=\"noopener\">https:\/\/www.haendlerbund.de\/agb-service<\/a>.<\/p>\n<p>last update: 07.12.2017<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Standard Business Terms and customer information I. Standard business terms \u00a7 1\u00a0Basic provisions (1)\u00a0The following business terms are applicable to all the contracts, which you [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.mantle-climbing.de\/en\/terms-and-conditions\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Terms and Conditions<\/span><\/a><\/p>\n<p>&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2366","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions | Mantle Climbing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mantle-climbing.de\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions | Mantle Climbing\" \/>\n<meta property=\"og:description\" content=\"Standard Business Terms and customer information I. 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